Definition: Personal Information refers to any data that can be used to identify you, including but not limited to your name, address, telephone number, email address, and profession.
Frog Property Sales & Management may collect various personal details such as:
We may also collect non-identifiable data such as website interaction statistics. Personal information is collected through various means:
Frog Property Sales & Management adheres to collecting necessary personal information directly from individuals or authorised representatives when impractical to do so otherwise. We may also collect information from third parties such as:
Definition: A cookie is a unique identifier sent to your device when accessing our website, while an IP address is your device’s electronic address used to connect to the internet.
We use cookies to recognise your device, track website activity, and improve our services. Cookies do not collect personal information. You can disable cookies through your browser settings, though this may affect website functionality. IP addresses are logged for statistical analysis and trend tracking.
We collect personal information to provide quality customer service and efficient operations, including:
Personal information will not be shared, sold, rented, or disclosed other than as described in this policy.
We may disclose your personal information to:
We may combine or share information with related bodies corporate within Australia.
We may send direct marketing communications about products and services that may interest you. Communications may be sent via mail, SMS, fax, or email, and you can opt-out at any time by contacting us or using opt-out facilities in the communications.
You can request access to your personal information at any time by contacting our Privacy Officer. We will verify your identity and provide access, potentially for a fee to cover administrative costs. We will not charge for making corrections to your personal information. If access is denied, we will explain the reasons. You may request amendments to incorrect or incomplete information, and we will consider and act upon such requests.
We may disclose personal information to entities within Australia that may store or process data overseas. Although direct international disclosures are limited, they may occur with data hosting and IT service providers or other external parties for business purposes.
Definition: SSL (Secure Sockets Layer) ensures an encrypted link between a web server and a browser. Our website uses SSL to secure data transmission.
Despite our measures, the internet is inherently insecure. We recommend keeping your devices updated, using antivirus software, and avoiding sensitive transactions on public networks. Transmission of personal information online is at your own risk.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies.
We take privacy management seriously. If you believe your privacy has been compromised, please contact us in writing with details and evidence of the breach. Our Privacy Officer will investigate and respond to your concerns.
For questions, concerns, or feedback about this privacy policy, please contact our Privacy Officer:
Postal Address: Privacy Officer, PO Box 418, Seaford, VIC, 3198
Email: admin@frogproperty.com.au (Please indicate “Privacy Policy” in the subject line.
